Digital Human Resource Management Transformation in Nigeria: Impacts on Talent, Performance, and Workforce Well-being

Abstract

Digital transformation is rapidly changing the landscape of human resource management (HRM) globally, but its adoption and impact in Nigeria are only beginning to be understood. As the Nigerian workforce becomes more digitized, it is crucial to examine how digital tools are shaping HRM practices and organizational outcomes. This study focused on four core domains: AI-driven recruitment, e-learning and HRIS for training, digital performance management, and HR analytics dashboards. Drawing on data from 2019 to 2024 and reputable sources such as McKinsey & Company and Dataphyte, the research highlighted significant improvements across all areas. AI based recruitment platforms, for example, reduced time-to-hire by 42% and enhanced the quality and alignment of new hires. E-learning systems increased training participation by 25 percentage points, improved knowledge retention by 20 points, and lowered training costs by 40%. Digital performance management tools accounted for nearly half of the variance in employee performance, while HR analytics dashboards boosted engagement, reduced absenteeism by 36%, and cut turnover rates from 22% to 15%. These findings underscore the transformative potential of digital HR tools in Nigeria. Not only do they streamline HR processes and improve efficiency, but they also empower HR professionals with real-time data for better decision-making. The evidence points to the urgent need for Nigerian organizations to integrate digital HR practices. Immediate steps should include digital HR audits, staff training, and basic tool adoption. Medium-term strategies involve policy updates and curriculum reforms, while long-term goals must focus on building analytics infrastructure and ethical governance. Importantly, digital HRM also supports employee well-being by enabling continuous feedback and early detection of burnout, especially in high-pressure sectors. Ultimately, digital transformation in HRM is key to building more resilient, productive, and healthy workplaces across Nigeria.

Suggested citation

Lolo Teddy Adias (2025). Digital Human Resource Management Transformation in Nigeria: Impacts on Talent, Performance, and Workforce Well-beingScientific Journal for Technology Management, Information & Artificial Intelligence, 1(1). https://doi.org/10.69798/76859601

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